Production Time

 

Please check the listing for current turnaround times. The post office does not guarantee the delivery date but they have been very reliable for us.

Note, we cannot accommodate rush orders this time of year

Payment

 

We use Paypal to process payments. You DO NOT need to register for a Paypal account to pay by credit card. We are obligated to charge sales tax to shipments in the state of California.

Shipping

 

We do not profit on shipping. Double boxing your ceramic plates to ensure their safe delivery isn't cheap. Sometimes we wish we sold bookmarks, but we think the plates are pretty cool and hopefully you will too.

Refunds and Exchanges

 

As a custom-designed item we can't accept refunds, unless you cancel an order before we've begun to produce it; however, we will fully replace anything that is damaged in transit.